Privacy policy
Last Updated: 28 June 2025
This website and store, including all associated information, content, features, tools, products, and services (collectively, the "Services"), are provided to offer you a personalized shopping experience. The Services are built on Shopify, allowing us to deliver and manage this experience. This Privacy Policy explains how we collect, use, and share your personal data when you visit or use the website, make a purchase, complete a transaction, or otherwise interact with us.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your data as described.
What Personal Data Do We Collect or Process?
“Personal data” refers to any information that identifies you or can reasonably be linked to you. This does not include anonymous or aggregated data. Depending on how you interact with the Services, where you live, and applicable laws, we may collect the following types of personal data:
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Contact details: name, billing address, shipping address, phone number, email address
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Financial information: credit/debit card numbers, account information, transaction data, payment details
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Account information: username, password, security questions, settings, preferences
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Transaction data: viewed, added to cart, wishlist, purchased, returned, or cancelled items
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Communications: any data you provide when contacting customer service
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Device data: device type, browser, IP address, unique identifiers
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Usage data: your activity and interactions with the Services
How Do We Collect Personal Data?
We collect data from the following sources:
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Directly from you: when you create an account, interact with us, or use the Services
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Automatically: via cookies, devices, site visits, and interactions with the Services
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From service providers: such as payment processors, cloud providers, customer support tools
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From partners and third parties
How Do We Use Your Data?
We use personal data to:
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Provide and improve the Services: including fulfilling orders, processing payments, shipping, returns, managing your account, and personalizing your shopping experience
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Marketing and advertising: to send promotional emails or display ads, based on your activity and preferences
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Security and fraud prevention: to verify accounts, ensure secure payments, prevent fraud, and comply with legal obligations
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Customer support: to respond to your inquiries and provide assistance
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Legal purposes: including compliance with laws, enforcement of terms, and protecting our rights or those of others
How Do We Share Your Data?
We may share your data in the following circumstances:
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With Shopify and service providers (e.g., hosting, payments, analytics, shipping)
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With business and marketing partners for advertising purposes
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If you request or consent to such sharing (e.g., delivery, social media logins)
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With affiliates or within our group
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As part of business transactions (e.g., mergers, insolvency)
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As required by law enforcement or legal processes
Shopify Relationship
Our Services are hosted on Shopify, which processes data to help deliver and improve the experience. Shopify may store or transfer data to third parties in other countries. Shopify also provides advanced features that rely on shared data across merchants. In those cases, Shopify is responsible for processing and handling your personal data. For more, see Shopify’s Consumer Privacy Policy and Data Rights Portal.
Third-Party Websites and Links
The Services may include links to third-party platforms. These are not under our control, and we are not responsible for their content, privacy practices, or security. Any information you provide on those platforms is subject to their own policies. We do not endorse such platforms unless explicitly stated.
Children’s Data
Our Services are not intended for use by children under the legal age in your country. We do not knowingly collect data from minors. If a child has submitted data, a parent or guardian can contact us to request deletion.
Data Security and Retention
While we implement security measures, no system is completely secure. Data transmission over the internet may carry risks. Avoid sharing sensitive data via unsecured channels.
We retain your data only as long as necessary—for example, to provide services, manage your account, resolve disputes, or meet legal obligations.
Your Rights and Choices
Depending on your location, you may have the following rights:
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Access: to know what personal data we hold
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Deletion: to request erasure of your personal data
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Correction: to update inaccurate information
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Data portability: to obtain a copy or request transfer
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Marketing preferences: to unsubscribe from promotional emails
If you are in the UK or EEA, you may also have:
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Right to object: to certain data uses
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Right to restrict processing
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Right to withdraw consent
You may exercise these rights via the Services or by contacting us. We may need to verify your identity before processing your request.
Complaints
If you are unhappy with how your data is handled, you may contact us. Depending on your location, you also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may store or process your data outside your country of residence. For transfers outside the EEA or UK, we rely on recognized safeguards such as Standard Contractual Clauses or adequacy decisions.
Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will be posted on the website with the "Last Updated" date. Material changes will be communicated where required by law.
